Shipping policy
Thank you for shopping with us! Below you will find information about our shipping processes and policies to ensure your order is delivered smoothly and on time.
Processing Time
- All orders are processed within [1-3 business days].
- Orders placed on weekends or holidays will be processed the next business day.
- In case of delays due to high order volume or unforeseen circumstances, we will notify you promptly.
Shipping Options & Times
We offer the following shipping options:
- Standard Shipping: [5-7 business days]
- Express Shipping: [2-3 business days]
- International Shipping: [7-14 business days]
Please note that shipping times are estimates and may vary due to carrier delays or customs clearance processes.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
- Free standard shipping is available for orders over 300 AED.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and instructions to monitor your package's progress.
International Shipping
- Customers are responsible for any customs duties, taxes, or fees applied by their country’s regulations.
- Delivery times may vary due to customs clearance processes.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect addresses provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at office@skin-food.me within [7 days] of the delivery date. We will work with the carrier to resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy, please feel free to contact us at office@skin-food.me.
We appreciate your business and strive to deliver your order as quickly and safely as possible!